訂房取消規定 Cancellation Refund Policy

訂房取消規定

• 入住日當日取消或入住日當天未入住者，扣取房價預付訂金100%。
• 住宿日前1日內取消訂房扣房費預付訂金金額80%。
• 住宿日前2-3日內取消訂房扣房費預付訂金金額70%。
• 住宿日前4-6日內取消訂房扣房費預付訂金金額60%。
• 住宿日前7-9日內取消訂房扣房費預付訂金金額50%。
• 住宿日前10-13日內取消訂房扣房費預付訂金金額30%。
• 住宿日前14日前(含14日)取消訂房扣房費預付訂金金額0%。
• 以上法令皆以是消保會公布觀光旅館業、旅館業、民宿個別旅客直接訂房定型化契約範本，於14日前取消之訂房皆須扣取100元手續費。
• 特殊因素：如預訂住宿當日，遇颱風、地震等不可抗拒因素時(以本縣市政府發佈狀況為判定準則)，請以電話聯絡本民宿人員，依本民宿規定處理之。若因鋒面或颱風逐漸接近(但航空公司或船公司並未取消航班時)或其他因素---導致個人希望取消或改期，仍需依上述取消訂房規定來處理。
• 取消日天數計算以告知日起算為第一日；入住日前一日為計算最終日。
• 訂金保留期限為一年，每筆僅得保留一次，不得重複保留(期限內更改住宿日期次數以2次為限)，保留使用後再次取消或逾期未使用，將扣取全額訂金100%。
• 本館退款作業須7-14個工作天，退款完成後會以訊息告知查收，請耐心等待。

Cancellation Refund Policy

• No refunds on cancellations if made on day of intended arrival or no show. (with exceptions to cancellations due to natural disasters and typhoons)
• For a 20% refund cancellations must be made no later than 3pm a day prior to intended arrival date.
• For a 30% refund cancellations must be made no later than 3pm, 2-3 days prior to intended arrival date.
• For a 40% refund cancellations must be made no later than 3pm, 4-6 days prior to intended arrival date.
• For a 50% refund cancellations must be made no later than 3pm, 7-9 days prior to intended arrival date.
• For a 70% refund cancellations must be made no later than 3pm, 10-13 days prior to intended arrival date.
• For a full refund cancellations must be made no later than 2 weeks prior to intended arrival date.